66bet Privacy Policy – How We Protect Your Data

1. Introduction

At 66bet, we take your privacy seriously. We understand that when you share personal information with us — whether during registration, while making a deposit via Easypaisa or JazzCash, or when contacting our support team — you are trusting us to handle it responsibly. That trust is something we do not take lightly.

This Privacy Policy sets out in plain language what personal data we collect, the reasons we collect it, how long we keep it, who may have access to it and what your rights are. If you have any questions after reading this document, our support team is available around the clock at [email protected] or through live chat on the platform.

This policy applies to all users of the 66bet platform, including registered players, visitors who browse without registering, and anyone who contacts us through our support channels. It covers data collected through the 66bet website at 66bet.plus and through any 66bet mobile application.

2. What Data We Collect

The personal data we collect falls into several categories depending on how you interact with the platform:

We do not collect any special category data — such as health information, political opinions or biometric data — unless this is specifically required and disclosed for a particular purpose.

3. How We Collect Your Data

We collect personal data through the following means:

• Direct input: Information you provide when creating your account, completing identity verification, making deposits, contacting support or updating your profile settings.
• Automated collection: Technical and usage data collected automatically when you access the 66bet website or app. This includes IP addresses, device identifiers, browser information and in-session behaviour data collected through cookies and similar technologies.
• Payment providers: Transaction confirmation and status updates shared by JazzCash, Easypaisa, Raast, banks and card processors when you make a deposit or request a withdrawal. We receive transaction reference numbers and statuses, not your full payment credentials.
• Identity verification services: Where we use a third-party identity verification service to check the validity of documents you submit, that service may return a verification result or risk score to us.
• Fraud detection systems: Automated systems that monitor platform activity for patterns associated with fraudulent behaviour may generate risk assessments linked to your account.

4. How We Use Your Personal Data

Every piece of data we collect has a clear purpose. We do not collect information speculatively or without a genuine operational reason. The primary purposes for which we use your data are:

• Account management: Creating and maintaining your player account, processing login sessions and enabling access to all platform features including Casino, Slots, Sports Betting on Cricket and PSL markets, Bingo and the Game Lobby.
• Payment processing: Processing your deposits and withdrawal requests in PKR via JazzCash, Easypaisa, Raast, bank transfer or other supported methods. Financial data is used to reconcile transactions, investigate payment disputes and confirm funds have been correctly credited or returned.
• Identity verification (KYC): Verifying that you are who you say you are, that you meet the minimum age requirement of 18 years, and that your payment methods belong to you. This process protects both you and the platform from fraud and unauthorised account use.
• Customer support: Responding to your queries, resolving complaints, processing responsible gaming requests such as self-exclusion or deposit limits, and following up on account or payment issues.
• Platform security and fraud prevention: Monitoring for suspicious activity, detecting multiple account registrations, identifying unusual betting patterns and protecting the platform from exploitation, money laundering and related financial crimes.
• Responsible gaming: Using gaming data to identify players who may be showing signs of problematic play, in order to prompt wellbeing interventions such as reality check notifications or support referrals where appropriate.
• Platform improvement: Analysing aggregated and anonymised usage data to understand which features are most used, where players encounter issues, and how we can improve the overall experience on the platform.
• Marketing communications: Sending you information about promotions, bonuses and new features that may be of interest to you, where you have not opted out of receiving such communications. You can unsubscribe from marketing emails at any time through the link in any marketing email or by contacting support.

5. Sharing Your Personal Data

66bet does not sell your personal data. We do not share your information with any third party for their own independent marketing or commercial purposes. There are, however, specific operational circumstances under which your data may be shared with trusted third parties:

• Payment processors: JazzCash, Easypaisa, Raast, acquiring banks and card networks receive only the data necessary to process your specific transaction — typically your name, transaction amount and payment reference.
• Identity verification providers: Third-party KYC services receive your submitted documents and identity data for the sole purpose of confirming your identity. These providers are bound by strict data protection obligations and cannot use your data for any other purpose.
• Game providers: Providers such as Pragmatic Play, Evolution, Spribe and PG Soft receive a session token and your account reference to load games correctly. They do not receive your personal identity details, payment information or CNIC.
• Technical infrastructure partners: Hosting, server management and content delivery partners who operate the technical infrastructure underlying the 66bet platform may have incidental access to data stored on those systems. All such partners are subject to data processing agreements requiring them to protect your data.
• Fraud prevention networks: In cases of suspected fraud, money laundering or multi-account abuse, relevant account data may be shared with fraud prevention networks or financial crime detection services that 66bet participates in.
• Legal and regulatory requirements: Where we receive a valid legal order, court direction or instruction from a competent authority requiring us to disclose specific data, we will comply with that order. We will inform you of any such disclosure request where we are legally permitted to do so.

6. Payment Data & Financial Privacy

Financial privacy is a particular concern for many of our players in Pakistan, so we want to be clear about how payment data is handled at 66bet.

When you deposit using JazzCash, Easypaisa or bank transfer, the transaction is initiated through the relevant provider's own secure interface. 66bet receives a transaction confirmation from the payment provider — including the reference number, amount and status — but does not receive or store your full mobile wallet PIN, bank account password or card CVV at any point.

Your deposit and withdrawal history is stored in your account and is visible to you through your account dashboard. This history is used for transaction reconciliation, support queries and fraud investigations. It is not shared with any third party for marketing or profiling purposes.

7. Cookies & Tracking Technologies

66bet uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Cookies are small text files stored on your device when you visit the platform. Here is a breakdown of the cookies we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as language settings, recently played games and display preferences. These improve convenience but are not strictly required for the platform to operate.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, where players spend time, and where they encounter issues. This data is aggregated and does not identify you individually. It is used solely to improve platform performance and layout.
• Marketing cookies: Track whether you arrived at 66bet through a particular promotional link or affiliate referral. This helps us measure the effectiveness of our marketing activities. These cookies do not track your browsing activity on other websites.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the platform from functioning correctly. Analytics and marketing cookies can be disabled without affecting your core experience.

8. How Long We Keep Your Data

We keep personal data only for as long as it is necessary for the purposes described in this policy. The general retention periods that apply at 66bet are:

• Active account data: Retained for the full duration your account is active and for a period of time after account closure to allow for any post-closure transaction disputes, chargebacks or fraud investigations to be resolved.
• Transaction records: Financial transaction history is retained for a minimum of five years from the date of the transaction for audit and financial crime prevention purposes.
• Identity verification documents: Retained for the period required to fulfil the purpose they were collected for, plus any additional retention period required for fraud prevention. Documents are securely deleted when no longer required.
• Support communications: Chat transcripts and email correspondence are retained for a reasonable period to allow follow-up on ongoing issues and to maintain a record of how queries were resolved.
• Technical and log data: Server logs and IP records are typically retained for a shorter period unless they are relevant to an ongoing security investigation.

When data is no longer required and the applicable retention period has elapsed, it is securely deleted or anonymised so that it can no longer be associated with your identity.

9. How We Protect Your Data

66bet implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration or disclosure. Key measures include:

• SSL/TLS encryption on all data transmitted between your device and the 66bet platform.
• Access controls ensuring that only authorised 66bet personnel can access personal data, and only to the extent necessary for their specific role.
• Regular security reviews and vulnerability assessments of platform infrastructure.
• Secure storage of identity verification documents with restricted internal access.
• Two-factor authentication options available to players to add an extra layer of protection to their own accounts.
• Automated monitoring systems that detect and respond to unusual access patterns or potential account compromise in real time.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or interests, we will notify affected players promptly and take immediate steps to contain and investigate the breach.

You also play a role in keeping your account secure. Use a strong, unique password for your 66bet account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been accessed without your permission.

10. Your Privacy Rights

As a 66bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Request" and specify what you are requesting.

We will respond to all privacy rights requests within a reasonable period. If we are unable to fulfil a request — for example, because the data must be retained for legal reasons — we will explain why clearly in our response.

11. Minors & Under-18 Protection

The 66bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. During registration, all players are required to confirm they are 18 or older, and identity verification confirms this for players proceeding to withdrawal.

If we become aware that personal data has been submitted by or on behalf of a person under 18 — whether through registration, payment activity or any other means — that account will be immediately suspended, any deposits returned and all associated personal data deleted promptly.

If you are a parent or guardian and believe a minor has created a 66bet account using their information or yours, please contact support at [email protected] immediately. We will investigate and take appropriate action without delay.

We also encourage adults to take reasonable steps to prevent minors in their household from accessing online gaming platforms — including using device-level parental controls and keeping their own 66bet login credentials private.

12. Changes to This Privacy Policy

66bet reserves the right to update this Privacy Policy at any time. Changes may be required due to updates in how we operate the platform, new features being introduced, changes in payment processing arrangements, or for any other legitimate operational reason.

When material changes are made to this policy — that is, changes that meaningfully affect how your data is collected or used — we will notify registered players by email to their registered address and display a notice on the platform. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.

We encourage you to review this Privacy Policy periodically so that you remain informed about how your data is being handled. Continued use of the 66bet platform after any update to this policy constitutes acceptance of the revised version. If you do not agree with a revised policy, please stop using the platform and contact support to request account closure.

13. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data 66bet holds about you, please get in touch with us through any of the channels below. Our team is available around the clock.